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FAQ

  • How do I check if my firmware is up to date?
  • I've received a "Can't Trigger Alarm" error, what do I do?
  • I've received a "Galeo Configuration Error" what do I do?
  • How to "re-bond" Galeo with your phone in the event of a BlueTooth bonding failure.
  • How do I activate/deactivate "Alert on motion"?
  • How do I update Galeo's firmware?
  • Why is there is a red circle around Galeo's location on my map screen?
  • How do I cancel my data plan?
  • Do I have to use the handlebar cage mount provided with Galeo, or can I use my own?
  • Where is the best place to mount Galeo?
  • My Galeo is not reporting its position when I select "Update location".
  • Should I install galeo on my water bottle mount or handle bars?