Galeo Support

  • Total activity 45
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 0
  • Subscriptions 32

Activity overview

Latest activity by Galeo Support
  • Galeo Support created an article,

    How do I check if my firmware is up to date?

    Establish a new Bluetooth connection with your Galeo device at any point and you will receive a firmware update prompt if one is available.  Then select "update" when this prompt appears. 

  • Galeo Support created an article,

    I've received a "Can't Trigger Alarm" error, what do I do?

    You have a Bluetooth connection and attempted to "sound alarm" but received a "Can't trigger alerm" error instead. How to fix this issue Force quit/close your Galeo Application (Force quite and en...

  • Galeo Support created an article,

    I've received a "Galeo Configuration Error" what do I do?

    You've encountered a "Galeo Configuration Error" when trying to change settings over a bluetooth connection (such as activating alert on motion). How to fix this issue Force quit/close your Galeo ...

  • Galeo Support created an article,

    Download Galeo User Guide

    To view the Galeo User Guide. Please download the attached file.  

  • Galeo Support created an article,

    How to "re-bond" Galeo with your phone in the event of a BlueTooth bonding failure.

    You've encountered a "bonding failure". How to fix this issue Force quit/close your Galeo Application (Force quite and ensure it is not active in the background).  How to force quit an app on iPh...

  • Galeo Support created an article,

    How do I activate/deactivate "Alert on motion"?

  • Galeo Support created an article,

    How do I update Galeo's firmware?

    Establish a new Bluetooth connection with your Galeo device at any point and you will receive a firmware update prompt if one is available. Select "update" when this prompt appears.  If you ignore ...

  • Galeo Support created an article,

    Why is there is a red circle around Galeo's location on my map screen?

    The colored circle around the device on the map indicates the area that the device is located in.  Orange: Shows location based on its precise GPS location. Green: Shows location based on the cell...

  • Galeo Support created an article,

    How do I cancel my data plan?

    To cancel your data plan: Swipe up to view settings and Select "Manage device". Select "Data Plan" Select "Cancel Plan" Note: You may also unselect "auto-renewal" and your plan will automaticall...

  • Galeo Support created an article,

    Do I have to use the handlebar cage mount provided with Galeo, or can I use my own?

    Galeo's has a universal 64mm hole spacing. This means you can mount Galeo to most aftermarket cage mount brackets.